Frequently asked questions
Q: Can I order less than 100 units?
A: Yes you can, however it will result is a higher cost per item. The reason we have decided on 100 units is that the process and costs involved with the production is the same if its 50 units or 500 units.
Thus we have stipulated the 100 unit minimum order quantity as it renders certain products too expensive. If you would like to order below our minimum order quantity you will incur an additional service charge. On orders over 300 units we do offer reduced rates.
Thus we have stipulated the 100 unit minimum order quantity as it renders certain products too expensive. If you would like to order below our minimum order quantity you will incur an additional service charge. On orders over 300 units we do offer reduced rates.
Q: What do you need in order to design my keyring
A: We would require a reference image of the design you would like, the total amount of unit for the order and clear description of how the finished product should look. Once the first design is completed, we send you a sample image of what the keyring will look before production.
Q: How long will it take for my order to be ready?
A: our standard production time is 4 - 6 working weeks, this allows us time to assure that all goods are checked before going to the customer. If for any reason we are experiencing delays you will be notified as soon as we are made aware of the issue.
Q: Can I have more the one colour on the design of my keyring?
A: Unfortunately not, the powder coating method we use for our keyrings only accommodate single colours.
Q: Can I order multiple designs as long as the total 100 units?
A: Yes, as long as all the colours are the same and you will not incur any additional charges.
